FAQ - Frequently Asked Questions/User accounts, registration

Who is my admin?

List of admins is at http://www.sh.cvut.cz/info/admins.html. Their deputies should have the same permissions as admin, this varies from block to block. List of deputies is generally on the doors of admin, server's room or on the bulletin board of the block.

Admin would like to know my network interface card number (MAC address), what is this number?

Every network inteface card (NIC) has its unique 12-digit hexadecimal number (MAC address). Your MAC should be registered by your administrator in our database so you can have exclusive access to your account. The MAC address can be found in Windows 9x following the next procedure:

• Go to the "start" menu
• Click on "Run" to open the command window and then type the command ipconfig/all
• There might be more than one MAC address, the one we need co get you connected is the Ethernet adapter Local Area Connection, no wireless, bluetooth or any other interface, please be sure to bring us the right address

This number is also printed on a sticker on the network card itself.

I asked admin to register me, but my registration haven't been fulfiled up to now. What can I do and who can help me?

If elapsed time from initial request is between 3 and 7 days (depends on time when the registration is done - at start of semester, first 3-7 days - it can take even a week), ask your admin, or send a mail to domain admin. Also you can participate meeting of clubs deputies.

What should I do, in case I want account on a certain server?

You could come to the registration room in office hours and registrate the account. New account has default password, that can be found on Personal page. After some time the account is registred and you will be able to login. You can also write mail to your admin and wait, until he/she registers the new account.

What should I do, if I've forgotten my password?

Please come to the registration room (generally server room or admin's room) in office hours. You can also write a mail to the server's admin. Your forgotten password can't be gathered, however it can be changed or reseted to default password. New accounts are set to your default password. It can be found on http://dusps.sh.cvut.cz/personal/ , you should access this page from your own computer. We recommend to change your password for your accounts, and keep it secret. If you don't have a chance to read your password (your PC is disconnected), ask your admin about your default password.

What should I do, if I want to change my existing password?

Connect to your server with telnet, SSH (from Windows via putty). After issuing passwd command you will be asked for your old password. Then new password should be typed twice. As a next step, issue command logout.

How can I change my address?

1. Signing in

Sign in on the page of IS. Direct link to IS

• user and password are the same as for the Silicon Hill WiFi
• we recommend you signing into IS while connected to SH Network. The system will automatically recognize you and fill in the username for you.

2. Birthplace

After signing in, you will see your profile. Please check if the box "Place of birth" is correctely filled .

If not, please, contact a registrator at your block and and visit them with an ID card or passport.

3. Permanent address

Click on the "Addresses" bookmark and check your permanent address.

If it is not filled correctly, please, rewrite it.

Keep your address info updated. If your place of residence is different from your permanent address, you can always add a new contact address.