FAQ - Frequently Asked Questions/Netiquette

What should I do, when I receive spam or hoax or when someone tryed to crack my computer?

If you're convinced that it is a real threat (some security programs display attempt at hack even in case of ordinary ping) you can do the following things: post a message to discussion group localnews.sh.cvut.cz to group info.sh-net, or even better send an email to klub@sh.cvut.cz (it is read by all admins in Strahov). Portscan or attempt to connect with your computer is not a reason to write at info.sh-net. Best is if you first try to discuss it with somebody into IT. In most cases the attack is done by a virus not a person. If it is a member of student club, you can find and contact him/her by mail (find out in DUSPS database).

How should posts to newsgroups and emails look like?

Mail should be starting with a salutation and end with a signature. If you are unsure recipient is able to view encoding, don't use that (in case of other than English alphabet). If you want to insert a non-english text into the message, make sure that it has the same encoding. If you are writing a reply, split the text of original letter at least with one empty line.